Our staff have received training in Care Navigation. Our receptionist will ask patients what the problem is when they contact the surgery. This is so they can direct you to the right service for you. Please don't be offended if they ask what the problem is when you call to make an appointment,
The receptionist might suggest other professionals that could help you better such as:
Text Message service
You can now register to receive information by text message on your phone regarding appointments and health care.
If you wish to register for this messaging service please fill out the consent form. (Please click on consent form)
New Data Protection Regulations from May 2018 (GDPR)
Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.
If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.
If you would like ot opt out of any future contact via text messaging, then please complete the form and indicate in the marked section.